Servicios de comunicación de crisis
Trusted, proven strategies when it matters most.
A crisis is any situation that can significantly impact an organization’s reputation or its relationships with stakeholders and the community.
If left unmanaged, crises can wreak havoc on an organization, create management nightmares and result in real losses. Crises call for expert public relations on steroids, and Hirons has your back, executing a dragnet of mitigation efforts. We work nonstop to gain control of the messaging and provide accurate and factual information to key audiences.
Hirons can help your organization anticipate the unimaginable, creating detailed plans of action for a variety of scenarios. Executed under our guidance, the process will ultimately strengthen relationships and foster goodwill going forward.
Call or text our crisis team at 317.396.3865.
Reactive Crisis Communications in Action
A crisis rarely comes with warning. It doesn’t take long to escalate either. With 24-hour news cycles getting fed by social media, and that beast getting fed by everyone, even small issues can leave an impact on reputation and long-term trust.
In a crisis, organizations need more than guidance. They need a partner who can step in immediately and bring structure to uncertainty.
Proactive Crisis Communications Planning
Hirons helps organizations prepare in advance with strategic, actionable crisis communications plans tailored to a range of potential scenarios.
A proactive approach helps organizations protect trust, strengthen stakeholder confidence, respond more efficiently and navigate crises with greater control and clarity.
Our experience shows that organizations with a well-defined crisis communications plan are better positioned to respond and recover successfully.
Building a Plan
With this plan in place, teams can move forward with confidence, and Hirons can activate immediately with a single call. The foundation is already established, allowing our crisis team to stay focused on managing the situation at hand rather than building from the ground up in the moment.
Baseline Evaluation: We will help assess your existing risks and possible scenarios.
Baseline Evaluation: We will help assess your existing risks and possible scenarios.
Create a Crisis Team: Hirons will help establish your internal crisis team who will be a “phone tree” and identify who takes media inquiries.
Baseline Evaluation: We will help assess your existing risks and possible scenarios.
Create a Crisis Team: Hirons will help establish your internal crisis team who will be a “phone tree” and identify who takes media inquiries.
Create a Crisis Comms Plan: In partnership, we develop a step-by-step manual for how to manage a crisis situation.
Baseline Evaluation: We will help assess your existing risks and possible scenarios.
Create a Crisis Team: Hirons will help establish your internal crisis team who will be a “phone tree” and identify who takes media inquiries.
Create a Crisis Comms Plan: In partnership, we develop a step-by-step manual for how to manage a crisis situation.
Trainings & Reviews: We will support reviewing the crisis plan annually and hold trainings to build competency amongst internal teams.
Trusted in high-pressure situations
Crisis communication requires experience y sound judgment.
As an award-winning team, Hirons has supported organizations through a wide range of high-pressure situations, from internal challenges to highly visible public issues. With decades of experience, we understand what’s at stake and how to respond when it matters most.
Meet our crisis communications team
Chief Executive Officer
Deana serves as chief executive officer, bringing more than 25 years of leadership to her role. A seasoned public relations professional, she is renowned for her work in crisis communications and issues management and has counseled clients across a wide range of industries, including healthcare and statewide government.
vicepresidente ejecutivo
With more than 20 years of experience, Sheila supports digital initiatives that help organizations respond quickly, communicate clearly and protect their reputations online. She specializes in digital strategy and how it intersects across paid, shared, earned and owned channels.
Account Director, Public Relations
Brandon is a communications professional with more than a decade of experience in journalism and media relations. He brings a strong understanding of how stories are shaped, shared and received. His ability to distill complex topics into clear narratives has earned him recognition as a trusted voice in communications and journalism.
Account Manager, Public Relations
Max serves as Hirons’ account manager for public relations, bringing nearly four years of experience in earned media, strategic communications and crisis planning. In his day-to-day, Max consults with a broad range of local and national clients, providing insights about news pitching, brand storytelling and reputational management.
Áreas de especialización adicionales
Circumstances don’t define you
Tu reacción sí.
We’re ready to respond quickly and guide you through it with confidence.
Call or text our crisis team at 317.396.3865. Average response time is 30 minutes.
Text 317.396.3865 to connect with a Hirons crisis support specialist. By texting us, you consent to receive SMS messages from Hirons, including support responses and information related to your inquiry. Message and data rates may apply. Message frequency varies based on your needs. Text STOP to opt out or HELP for help. View our Privacy Policy and Terms & Conditions for more information.
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