Account Manager

Communications Management Department

Job Description

As an account manager who also serves as lead project manager, the person in this role is to Hirons what a conductor is to an orchestra. The role of the account manager with a project management focus is to work on projects for a few assigned accounts while managing the day-to-day operations of the project management function via Workamajig, Hirons’ project management software.

A successful account manager with a project management focus will:

  • Work with all departments to ensure projects are delivered on time and on budget
  • Be seen as a collaborative, helpful presence by all departments
  • Anticipate client and account team needs
  • Proactively manage deadlines ensuring all team members meet expectations
  • Be responsive to questions and requests
  • Manage assigned projects on strategy, on time and within budget
  • Have a keen understanding of the agency and all internal departments

Qualifications and skills

  • Bachelor’s degree in marketing, advertising, public relations, communications, journalism or a related field
  • Minimum three years’ experience in advertising, public relations, communications or a related field
  • Strong orientation toward client service and customer satisfaction
  • Firm grounding in strategic communications thought processes and critical thinking
  • Tested experience in developing strategic communications strategies and tactics
  • Proven ability to maintain and manage a budget
  • Familiar with qualitative and quantitative research techniques
  • Motivated, organized and detail-oriented attitude
  • Superior verbal and written communication skills
  • Ability to handle all work in an ethical and courteous manner
  • Demonstrated professional maturity both in and out of the office
  • Strong presentation skills
  • Proficiency in Microsoft Office, including Excel, PowerPoint, Word and Outlook