Crisis Communication

Crises can be devastating to companies, but we can help.

Crises may be fodder for Facebook and Twitter, but they can be devastating to companies in real life, and not just financially.

Whether it’s a misdeed or a misunderstanding, Hirons has your back. We work nonstop to gain control of the messaging and provide accurate and factual information to key audiences. We’ll work with our legal and public safety partners to supply you with the best advice.

Executed with our guidance, the process will ultimately strengthen relationships and foster goodwill going forward.

You can certainly call us after the fact, but it’s best to anticipate every conceivable scenario and explore ways to handle them. We can help you stretch your imagination and create detailed plans of action to have ready, just in case.

Our crisis communication expertise:

  • PR and media support
  • Digital/social media consulting
  • Internal, employee and stakeholder communications
  • Crisis training
  • Crisis media training
  • Crisis consulting
  • Reputation management
  • Crisis planning and management
  • Spokesperson services and training
  • Public affairs
  • Media relations

Please fill out the form and someone will be in touch soon. For urgent requests, call or text us at 317.316.0053.


“Masters of integrated branding and community outreach.”
Lisa Harris
M.D. CEOEskenazi Health
“Highly effective TV and media buying - experts at lead generation.”
Tamela Grabb
Marketing ManagerGoodcents
“Delivers on business-to-business.”
Matt Maguire
“Hirons simply understands Indiana’s complex issues.”
Art Logsdon
Assistant CommissionerIndiana State Department of Health
“The TV spots are very effective. Hirons enhanced our branding tremendously. ”
Steve Kidwell
President & CEORiddell National Bank
“Hirons' Credit Freeze TV campaign cut through the clutter and got results.”
Staci Schneider
Chief of StaffIndiana Office of the Attorney General
“My go-to experts for strategic communication.”
Krista Sohm
Vice President of Marketing and CommunicationsMeritor
“Their branding work stands the test of time.”
Willie M. Reed, DVM, Ph.D.
DeanPurdue University College of Veterinary Medicine
“They build bridges between government and the private sector.”
Brandon Clifton
Deputy Secretary of State and Chief of StaffOffice of the Secretary of State
“Their ability to get to the heart of a brand is exciting.”
Bob Heuchan
President and CEOMutual Savings Bank
“Research based – results oriented. They get it.”
Rob McLin
President and CEOGood Samaritan Hospital
“Creative so beautiful I would hang it on my walls as art.”
Ernie Vargo
President and CEOEskenazi Health Foundation
“Amazing results every time.”
Lee Marchant
CEOGarden Villa
“Bold creative with strength in digital and social communications.”
Molly Deuberry Craft
Former Executive DirectorGreater Indianapolis Progress Committee
“Smart and effective.”
Office of the Indiana Secretary of State
Connie LawsonIndiana Secretary of State, Office of Indiana Secretary of State
“At a critical time, Hirons hit the right notes.”
Jessica R. Di Santo
Director of CommunicationsIndianapolis Symphony Orchestra
“They ask good questions and have solid advice.”
Carol Wade
Marketing DirectorWatchfire
“In a word – bold.”
Mario Rodriguez
Executive DirectorIndianapolis Airport Authority
our clients

Let's connect!

We are always ready to start a conversation. Whether you are a returning client, new client or just wanting to learn more about Hirons, we are always ready to pick up the phone.