Rural Reach helps companies, organizations and government agencies communicate with rural populations through a unique matrix of strategies and tactics. Hirons’ proprietary approach moves beyond traditional advertising and public relations to break through to rural communities.

Unlike their city-dwelling counterparts, rural Americans are often difficult to reach through conventional marketing strategies using paid and earned media. Poor rural residents in particular pose distinct challenges to communicators and marketers.

Among other issues, this population lacks adequate access to high-speed internet, making tactics such as digital advertising less effective. Rural regions also are often disconnected from conventional advertising and public relations vehicles such as billboards and large daily newspapers.

Because of these barriers, the rural poor are often forgotten or simply ignored by marketers. At a minimum, the demographic is woefully underserved.

Hirons’ Rural Reach program accounts for these difficulties to help companies, nonprofits and government agencies effectively target audiences in sparsely populated communities.

Our staff aren’t only rural communications experts. Many come from rural homes themselves.
Learn more about some of our staff below.

    Chief Operating Officer
  • Mark LeClerc

    Executive Creative Director
  • Rose Durbin

    VP, Media Director

    Sr. Digital Strategist, Team Lead
Chief Operating Officer

As COO, Deana leads all company operations including business development, growth and strategic planning and serves as a senior adviser on key accounts.

In her 18 years at Hirons, Deana has led many projects to success, including the transfer of water and wastewater from the City of Indianapolis to Citizens Energy; a renaming, rebranding and capital campaign for Eskenazi Health; the launch of ParkIND at Indianapolis International Airport; and public outreach efforts for RebuildIndy — the $1 billion initiative to improve water quality and an aging sewer system.

She also led federal initiatives for the National Park Service, the Department of Labor’s Women’s Bureau and the U.S. Army. Deana heads up Hirons’ proprietary Rural Reach program, bringing clients unique strategies for reaching rural populations.

Deana earned her Accreditation in Public Relations from the Public Relations Society of America. She has a master’s degree in public relations from Ball State University and a bachelor’s in journalism from Franklin College.

Mark leclerc
Executive Creative Director

For 30 years, Mark’s copywriting and creative direction have helped clients move the sales needle. At ease writing fun and funny executions as well as more serious, emotional work, Mark has garnered five career Best of Show awards in various advertising competitions and his TV spots have appeared in the Communication Arts Advertising Annual. Mark is a previous owner of Foundry, an award-winning creative shop. He also served as Executive Creative Director for the Indianapolis outpost of Publicis Worldwide.

At Hirons, he oversees all creative output in the agency, helps lead new business efforts, mentors creative staff and works closely with Hirons’ leadership team. LeClerc delivers a heightened level of creative strategy for client campaigns. With years of experience in leadership positions, he also conducts seamless cross-department collaboration, resulting in superior client service for both current clients and potential clients alike.

Mark leads the Healthy Indiana Plan, Gateway to Work, Next Level Jobs and Indiana Farm Bureau creative teams at Hirons, successfully helping each client reach diverse individuals and families in rural and urban Indiana. Mark grew up in a small town in southeast Indiana (population: 300) and saw his father juggle full-time factory employment with farm ownership, working the fields and raising livestock on nights, weekends and vacations.

Mark holds a Bachelor of Science in Radio/Television from Butler University. He is a former member of the board of directors for the International School of Indiana and chaired their marketing committee.

Rose Durbin
VP, Media Director

Rose Durbin leads the media team for all Hirons accounts. She manages strategic planning and buying that encompass all media, from local to global, online and offline. She is passionate about research and “digging in” to a client’s business. Rose believes every media plan should support the brand’s business objectives and track results against those goals.

Rose’s business perspective is strengthened by years strategizing plans for business-to-business and business-to-consumer businesses. She has deep knowledge of diverse industries including health care, financial services, retail, media properties and hospitality.

While Rose has a driving need to be on the edge of all things new, she relies on analytics and hard evidence to guide choices and methods utilized in digital media. Rose works to cultivate relationships with media partners so that all available resources can be dedicated to the business objectives of the brand. She has a special interest in providing clients with meaningful added-value.

She has a bachelor’s degree in English from Xavier University in Cincinnati.

Meghan hamm

Meghan leads our digital marketing team at Hirons. Since joining Hirons four years ago, Meghan has led the strategy and initiative on more than 20 website redesigns, multiple search engine optimization (SEO) plans, and several email marketing campaigns. In addition to these efforts, Meghan and her team are responsible for strategizing and optimizing digital marketing plans for clients that include paid search, display, video, and social media advertising.

Prior to joining Hirons, Meghan helped grow and develop an e-commerce marketing department. Over several years, she increased sales on Amazon from $600,000 a year to $7 million a year, increased sales on eBay by nearly 50 percent annually, developed email marketing programs that would account for more than 20 percent of the company’s sales, managed a paid search budget of more than $10,000 a day, oversaw social media campaigns, website content development and search engine optimization.

Meghan is a graduate of Butler University, where she obtained a bachelor’s degree in marketing, public relations and international business. She has a certificate in Women’s Leadership from Butler University and is Google Analytics and Google Ads certified.

“Our overly simplified mental models of America’s economic geography – especially of its rural areas—mask a more complex reality.”
“Using lessons learned through our work, we can help you strengthen your services in rural areas and better engage rural families.”
“We can better understand the rural poor if we have a sense why they’ve chosen to live there.”
“Rural communities have weathered a changing America through volunteerism, entrepreneurship, resilience and the capacity to adapt.”
“Most new jobs aren’t in rural areas, which explains why rural residents believe the recession never ended.”
“Many places in America now depend almost entirely on e-commerce giants such as Amazon, which has created the new factory town.”
“Lack of broadband is especially relevant to any outreach effort in rural America.”
“The key to improving our outreach to rural audiences, particularly the rural poor, is to understand that generalizations only go so far.”
“Their remoteness makes rural populations not only difficult to access, but also difficult to approach.”
“Hirons’ experience with rural populations tells us that old-fashioned strategic communication techniques work well with any public, especially when extensive market research is a part of the effort.”
“Not all rural places fit the mold of decline.”
“Hirons has worked with both rural and poverty issues for its entire 40 years of existence.”

From small-town government to national nonprofits, we have the experience and expertise required to reach audiences outside of urban centers — specifically the rural poor. We’ll help you unlock rural markets. Let’s talk.